
Sprint CEO believes the Palm Pre is the right device for the right network!
At Palm’s CES press conference yesterday, Sprint CEO Dan Hesse claimed that its 3G network was 4 times larger than AT&T and the most dependable in the U.S.
Hesse also pointed to Sprint’s open network as the carrier allowed full HTML browsing for all its devices last year and reinvigorate its developer program. Yoohoo!
Sprint’s CEO also challenged its direct competitors, AT&T and Verizon, with cheaper plans.
“The Simply Everything Family plan would save families a minimum of $240 up to almost a $1,000 a year versus AT&T or Verizon. For individuals, the Simply Everything plan will save our users $480 a year versus a comparable plan on AT&T or Verizon,” said Hesse.
Hesse also mentioned that smartphones were the most returned consumer devices during the 2007 holiday season.
Too bad Sprint’s customer care team is still by far the worst ever. And I want to see the tests that claim Sprint has the most dependable network. They go from being at the bottom to the top in a few months? Yeh right!
I’ve been a sprint data connect customer for just over a year now.. I also have an iphone 3g through work (don’t get me started on that). I have far better coverage and speed with sprint than AT&T (in San Francisco, San Jose, Dallas, NYC, Atlanta, Boston, Seattle, Houston & Chicago). I also have less cutouts with Sprint. Now don’t get me wrong, Sprint has the absolute worst customer service ever. but as long as you don’t have much of a problem or don’t have to contact customer service, it’s fine. AT&T does has better customer service, but their service where ever I go just tends to not be very reliable.
I have had Sprint (4 years) and ATT (just recently because I wanted an Iphone). Currently I am with ATT and by far I wish I wasn’t in contract with them! Internet on the phone is terrible! my friend has a HTC Hero and its badass!! Sprint’s custoemr services isnt the best but what im looking for is quality. Plus theyre plans are way cheaper than Verizon/ATT/T-mo. $$ is what matters to me baby! jus make sure u get a good rep when u call sprint..they are out there!