Solving The Real Time Problem For Twitter And Facebook

July 10, 2009

Real-time performance has been aptly defined as the ability to automatically deliver a digital message in a consistently predictable fraction of a second.

Real time data feeds are slowed by the database, says Groovys Joe Ward

Real time data feeds are slowed by the database, says Groovy's Joe Ward

It is a definition Joe Ward, CEO of Groovy, eagerly embraces.

That’s because Ward believes he has solved a key bottleneck to the predictable delivery of online data, whether the rapid-fire messages are updates to Facebook news feeds or tweets on the Twitter network.

Groovy on Friday began shipping its SQL switch, the GSX 100, and with it its hope of bypassing the relational databases in the real time infrastructure.

The database is the slow link in the chain, says Ward, whose company recently moved from Australia to Silicon Valley. Instead of forwarding data immediately, or in real time, database feeds must be refreshed at intervals, meaning the flow of information is periodic instead of continual.

Database companies hope to compensate by using caches of memory chips to capture and feed information. But Groovy argues the technology it has spent three years developing is better suited for the task.

The GSX 100 has 24 computer chip cores that it uses in parallel to process information, and Ward claims it can save 20 percent of what a company spends to operate its databases and web and applications servers.

Interest in Groovy appears to be high. Companies such as Twitter and Facebook are finally realizing the constraints the database is having on real-time streaming, says Ward. “This is the one thing people haven’t been willing to say.”

With the launch of the GSX 100, this once hidden discussion may come out into the open. Most certainly it will in venture circles. Groovy, which has raised a couple million dollars in private funding up to now, plans to raise a $5 million to $10 million in financing from strategic investors.

If the GSX 100 proves a success, it may do that in real time.


Making Money From Twitter

June 23, 2009

Twitter is a social phenomenon. But as a business, it hasn’t yet earned a passing grade.

Twitter-linked game 140 Mafia is making money on the social Web site

Twitter-linked game 140 Mafia is making money on the social Web site

Until now. In the past several weeks, two online games have launched with links to the micro-blogging site. Followers say at least one has begun making money – with the potential to make substantially more.

“Revenue is being generated from Twitter,” declares Jason Bailey, CEO of the Super Rewards, the provider of a virtual currency for games.

That’s because the games – Spymaster and 140 Mafia – are attracting users and, in the case of 140 Mafia, using Super Rewards’ virtual currency to let players pay for extra features, such as weapons, casinos or cars.

Bailey declines to say how much 140 Mafia is making. But some insiders suggest the take could amount to more than $25,000 a month in a short while.

“True commerce,” says Bailey

Both games make use of Twitter’s real time communications stream by posting updates of a player’s game activities on the Twitter network.

Thousands of people are already playing 140 Mafia. Bailey projects the game could attract 500,000 players in a couple of months.

While game play is unlikely to turn Twitter into board market place, it is an interesting first step to finding financially benefit from the social-networking craze.


More Evidence That Social Network Marketing Can Work

June 17, 2009

Just over a week ago, Gam Dias stumbled upon the unexpected when he checked into a Chicago Hyatt: a room with a view.

In fact, the vice president of product management at software maker Overtone of San Francisco was so impressed he Tweeted his good fortune.

Gam Dias says Hyatt responded to his Tweet

Gam Dias says Hyatt responded to his Tweet

A short while later a message came in reply – from Hyatt – asking if there was anything else the hotel could do. Apparently, Hyatt had been monitoring micro-blog site Twitter and responding when its name was mentioned.

Dias said he was impressed with the efficiency the hotel’s operation. But he said Hyatt is not alone in mining the wealth of customer data on social networking sites such as Twitter and Facebook.

Social networking represents a challenge for companies. Many don’t have the resources or know-how to fully monitor, process and respond to the millions of posts generated every day by the hoards of people frequenting the sites.

But perhaps they should consider allocating them, says Dias, whose company offers systems for culling data from consumer-generated postings.

Among his corporate customers are two of the nation’s most prominent: Wal-Mart Stores and Microsoft.

Wal-Mart uses Overtone technology to help customers find items in online catalogs and to route consumers with problems to staffers who can help.

Microsoft keeps close tabs on what people say about its products online and uses the information to improve its software.

“There is a huge amount of feedback that comes in,”Dias said Tuesday at the Semantic Tech Conference in San Jose.


Re-Tweeting On Twitter Only Adds To Overload

June 8, 2009

I ran across a post on LinkedIn this morning that struck me as missing the point.

Toma Bonciu, a social media consultant and search-engine optimizer, suggested that re-tweeting Twitter posts is a good way to participate in online discussions and attract new followers on micro-blogging site sensation.

Twins are great except when micro-blogging

Twins are great except when micro-blogging

Don’t re-tweet (or re-post) everything, says Bonciu, only tweets that have value to 1) present followers with important information and 2) increase the likelihood others will do the same in return.

Obviously Bonciu has not concerned about Twitter overload. Nor has he considered how the value in a service such as Twitter degrades as the volume of chatter reaches a mind-numbing, un-filterable crescendo.

Bonciu’s creative approach to the service is to be commended.  Occasionally a tweet might deserve reposting – such as when an ascending jet crashes in the Hudson River.

But as a matter of course, re-posting Twitters just adds to noise level that already is pretty high.


Wall Street Journal Tells Reporters To Act Professional Online

May 15, 2009

The proliferation of online social networking and other Web 2.0 sites (read: Twitter) creates a new minefield for reporters.

Dont connect with confidential sources on social networks, Dow Jones advises

Don't connect with confidential sources on social networks, Dow Jones advises

Already journalists labor under the fear that an anything-goes Internet has undermined press ethics. Independent bloggers don’t necessarily have to live by the rules of established media outlets, giving them a potential advantage on an un-level playing field.

Now the popularity of micro-blogging site Twitter and of publicly exposed social networks lays new traps to snare reporters.

That’s why the Wall Street Journal stepped in with clear rules on what journalists can and can’t do in the rapidly evolving world of cyber reporting.

Unsaid in the WSJ guidelines is the sense that the public cares more about press integrity than might be expected.

According to the rules, reporters must identify themselves and say they work at Dow Jones, traditional requirements at the company. They also must shy away from expressing personal opinions.

Here are some additions for the social networking and Web 2.0:

“Don’t recruit friends or family to promote or defend your work.

“Consult your editor before “connecting” to or “friending” any reporting contacts who may need to be treated as confidential sources. Openly “friending” sources is akin to publicly publishing your Rolodex.

“Let our coverage speak for itself, and don’t detail how an article was reported, written or edited.

“Don’t engage in any impolite dialogue with those who may challenge your work — no matter how rude or provocative they may seem.

“Avoid giving highly-tailored, specific advice to any individual on Dow Jones sites. Phrases such as “Travel agents are saying the best deals are X and Y…” are acceptable while counseling a reader “You should choose X…” is not.

“Business and pleasure should not be mixed on services like Twitter.”

Maintaining press integrity is critical at a time of industry upheaval.


Twitter To Add Filters And User Controls To Service

May 14, 2009

It is hard to know what Twitter has up its sleeve.

But it looks like the micro-blogging service is taking a first crack at providing filters to let users control what (and how much) they see from the people they follow.

New feature will give users more control over what they see, says Biz Stone

New feature will give users more control over what they see, says Biz Stone

The addition of such a feature is not a surprise. Twitter overload has been a growing issue at the popular site. Anyone following two-dozen people or more knows how swamped their feeds can become.

Here is the detail co-founder Biz Stone provided on a company blog:

“We’ve started designing a new feature which will give folks far more control over what they see from the accounts they follow. This will be a per-user setting…”

The new project came after Twitter decided not to display the conversational “@replies” (Tweets directed to single users) in the feeds of people who didn’t follow that person.

Users rebelled, sending feedback to the service. Twitter reversed itself and permitted @replies to be shared in limited form. It also embarked upon to the effort, which it said would take time to put together.


Facebook Becomes Twitter

May 5, 2009

The social network site announced what had been expected for some time: that its news feed is updated in real time.

Live updates will be rolled out gradually to Facebook members

Live updates will be rolled out gradually to Facebook members

Up to now, to get the most recent posts from your friends and fans, you needed to refresh your browser. Facebook said earlier this year it would enable live updates, mirroring the continuous live flow of micro-blog site Twitter.

In a blog post it announced the change took place this week.

“The stream (news feed) now updates automatically and gives you the option to view new posts with a prompt at the top of the page, immediately below the Publisher,” according to the company’s post.

The change comes with some obvious benefits. Live streaming was the number one request from Facebook members, the company reports.

So it gives the company ammunition to fend off the popularity of Twitter and to solidify its lead over other social-networking rivals.

The live streaming will be rolled out gradually to Facebook userss,


AMD Adopts Social Media To Target “Processor Aware” Audience

April 24, 2009
AMDs processor aware audience lives in blogs, Facebook, Friendster, Twitter...

AMD's processor aware audience lives in blogs, Facebook, Friendster, Twitter...

Getting consumers excited by a microprocessor’s higher speed, lower power or bigger cache, is no small feat.

Complementing its traditional marketing campaigns (server, desktop and graphics), AMD is more recently leveraging social media tools to reach out to a more techie audience it calls “processor aware.”

“The most important audience for us is the people we call the processor aware, the people who understand the processor decision. But that doesn’t mean the consumers are not necessarily important. It just means the consumer is really the audience for some of our customers,” explains AMD’s chief marketing officer, Nigel Dessau.

To engage with this “processor aware” audience, and in other words “be part of the conversation,” AMD has adopted tools such as blogs, Twitter, Friendfeed or Facebook. “Because that’s where they live,” adds Dessau.

Here’s a video excerpt of my conversation with Dessau on this topic:


Qik Launches Cheap Global Mobile Pre-paid Card, But Still No Business Model

April 14, 2009
Anyone wanting to use their cell phone abroad should buy the Qik Roam SIM card

Anyone wanting to use their cell phone abroad should buy the Qik Roam SIM card to avoid the astronomic roaming charges

“Go mobile, not broke,” is the tagline of Qik’s new pre-paid SIM cards.

Unveiled today, the Qik Roam lets U.S. travelers make calls, send text messages and emails, browse the Web and stream live video from their mobile devices – in 203 countries for voice and 140 countries for data – and for just a fraction of the cost of international roaming.

Because Qik’s Roam is pre-paid, you won’t have a surprise when seeing your mobile phone bill after returning from your trip abroad. The service also allows to buy local phone numbers for countries you are traveling to and manage your account online.

“We launched the Qik Roam after our users said that it was prohibitive for them to shoot videos with their mobile phone when they were traveling abroad because of the high cost of international data roaming,” explains Bhaskar Roy, a Qik co-founder.

To make this possible – because Qik is not a telecom operator – the live mobile streaming video service partnered with Irish mobile virtual network enabler (or MVNE) Cubic Telecom which provides global low cost mobile cellular global roaming.

The Redwood City, Calif.-startup is the only distributor of Cubic Telecom’s service in the U.S. and the pre-paid SIM card can be bought here.

In a conversation with Bhaskar Roy, after the Qik Roam launch event – which was attended by no less than Ireland’s deputy Prime Minister Mary Coughlan ! – Qik’s co-founder admitted that despite hundreds of thousands of users, his company is still looking for a business model.

“Will be experimenting with business models sometimes this year,” said Roy.

Qik claims its video stream service supports close to 120 devices, including the “jailbroken” iPhone and is now integrated with numerous social networks including Facebook and Twitter.

Roy also confirmed that Qik will be on Google’s Android as soon as it supports video.

Here’s a video excerpt of our conversation:


[Web 2.0 Expo] Google VP Is Big Fan Of Twitter, But No Comment On Acquisition

April 3, 2009
Google vice president of engineering, Vic Gundotra, is a fan of the micro-blogging site

Google vice president of engineering, Vic Gundotra, is a fan of the micro-blogging site

The rumour du jour is of course Google in the works of buying micro-blogging site Twitter.

As expected this morning, technology visionary Tim O’Reilly asked the crucial question to Google’s vice president of engineering Vic Gundotra during their public conversation at the Web 2.0 Expo.

And the answer was less sleazy than feared.

“I’m a fan,” joked Gundotra but who refused to comment on the rumour itself.

The rumour picked some more steam yesterday when Michael Arrington of TechCrunch posted that Google is in late stage negotiations to acquire Twitter for more than the $250 million the San Francisco, Calif.-startup it was valued in their recent funding.

But Twitter might never reached the $500 million bar – although part of it was overvalued stock – it was offered by Facebook a few months back!


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