Norton provides a malware-free system with its faster and unique scanning process. It can be run automatically after installing it and by connecting your system with the web-server. In spite of its extraordinary antivirus disinfection feature, users face connection problem due to some of the common technical glitches.
Without the Norton server connection, it’s unable to protect your device even after installing it successfully. Therefore, while you want to connect your system with the Norton server, your device will pop-up an unexpected error message,” cannot connect to the Norton server.” However, some of the necessary steps will help you to resolve the problems technically.
General Process To Connect Norton
Norton server connection problem is one of the crucial problems in Windows 8 and Windows 10. Therefore, you need to follow the various steps for different OS version.
Connect Norton Server In Windows 10
In Windows 10, you need to click on “Start” button and go to the “Settings” menu. In the Settings window, choose the option, “System Settings,” and you will get a list of items here. Now, click on “Default Apps” from that list of options. Then, you have to select an appropriate web browser under the “Web Browser” section and set it as default. Finally, activate the “Norton” using the newly set web browser.
In Windows 7/8
Press “Windows +R” to open the Run dialog box and type, “Control” in that box. By pressing the Enter button, you will get the “User Account Control” window and then click on “Continue” to proceed. After that in the Control Panel window, choose the “Category view” as the View type. Then click on the sub-menu “Programs” and set a default browser by clicking on the name of the web browser which you have set before. Now, click on the option “Set this program as a default program” and tap on the “OK” button to exit from the Default app window.
An outdated browser causes the Norton connection error. Your device fails to connect with the Norton server.
Open the browser window and click on the button, “Customize” (three dotted vertically) from the upper-right corner of the window. After that, select the option “Help” from the drop-down menu and choose “About.” The resultant window will show the current version of the browser and if the update is available, then the browser will be upgraded automatically. It will take 5-8 minutes to finish the process. Finally, click “Relaunch” to restart the browser and complete the update process.
Remove And Re-install Norton
Sometimes, an old version of the Norton creates the connection error. Therefore, without an update or re-installation, your device won’t remove the malware issue.
First, download the “Norton Remove” tool from the Norton official site and open the downloads in the browser page by pressing the key “Ctrl+ J” key. Here, you will get several icons and you need to choose the icon “NRnR” and click on the “Agree” button after reading the license agreement. Now, click on “Remove & Reinstall” to re-install the Norton Software and follow the instructions on that same page. Finally, select the option, “Remove” and also “Restart now” to restart the browser. Check whether the Norton is running in your system or not.
Fix Secure Site Open Problem
Many times, an incorrect email address creates a problem in creating a hassle-free connection between the Norton server and the system. Therefore, you need to fix the problem to scan your system with the Norton.
First, open the Norton antivirus window by tapping the Norton icon. Then, click on the option, “Tasks” from the Norton Antivirus window and choose the option “Run LiveUpdate”. Then, tap on “OK” while you see the message “Your Norton Product Now Has the Latest Protection Updates.”
Resolve Email Server Issue
Most of the times, you may face a problem in transferring emails due to corrupted Norton executable files. Therefore, it treats some emails as spams, and it won’t give permission to access them.
First, sign in to Gmail account and click on “Gear icon” from the upper right of your Gmail homepage. Now, choose the option, “Settings” and click on “Forwarding and POP/IMAP” option. After that, you need to choose the option, “Enable POP for all mail or Enable POP for mail that arrives from now on” and click on the option “What to scan”. Next, tap the button, “Save Messages” to apply the changes. Finally, try to connect the Norton sever with your system and verify the problem persists or not.
In the above section, we have briefly discussed the process of how to connect your system with the Norton server. However, this article will assist the non-tech savvy person to handle the Norton issue effectively. Moreover, it makes it easy to overcome the Norton server difficulties with ease. Additionally, you can run this security software and scan your system without any conflicts. This will help to protect your system from malware attack by reinstalling the Norton.